Sometimes it’s the little things that make the biggest impact.
Last year, as part of our 30-year celebrations, we sent out small mailer boxes to clients — each with a sweet treat and a thank-you note. No hard sell. No gimmicks. Just a thoughtful, tactile piece of mail to make someone smile (and maybe leave a Google review).
The response? Huge.
Many of our clients have since created their own versions — using that same mix of surprise, simplicity and sincerity.
“We give away a little box with a packet of Refreshers in, with a thank you card and QR code to leave a Google review — they’re working really well!” Clive Ware, Novawash Laundry
That’s the power of lumpy mail.
It cuts through the digital noise, lands on someone’s desk, and makes them stop for a moment. Touch it. Open it. Remember it.
From a thank-you gift to a referral nudge or a review prompt — small boxes like these build connection, brand warmth and trust. They’re personal, memorable and measurable too — thanks to QR codes or tracking links.
So if you’d like to create a simple, clever, tangible campaign that gets people talking… Let’s talk!
